Price is as expected with any dealership service, but the service was awesome. They advised me against additional services that they thought would not give me good return on my investment and also were very good with communication. I worked with Patty, and she made the experience great. They were also very flexible on my pickup because I couldn't pick it up right away.
My husband and I recently bought the 2020 Tiguan SE, and we were met with nothing but great customer service from Ali to Sammy to Byron. Ali and Sammy worked really well with us to give us a great deal on the car we wanted. Byron in finance made that part of the process very easy and even fun. Overall a great experience here and would definitely recommend going to Capitol Volkswagen!
I would highly recommend Samuel Leyva of Capitol Volkswagen. He is a shining star in the auto business because of his honesty and respect. I dread going to car dealerships because of the lack of professionalism and respect typical car salespeople have. Samuel proved he isn't an ordinary car salesperson because he went above and beyond my expectations with helping my 84-year-old Mother replace her car. He facilitated and seamless buying experience and even personally delivered the car to Sonoma, CA. Samuel is an example of how the auto dealership buying experience should be. Great job Samuel, thank you for ...
This is the 4th vehicle I have purchased from Samuel and the 3rd from Capitol Volkswagen. Samuel is friendly, knowledgeable, transparent, and will go the extra mile to make sure you are happy. It is like buying a car from your friend instead of a sales person. I also appreciate that if he does not know the answer, he says so up front, and then does the research to give you the right answer. Samuel represents Volkswagen well, and I am grateful for the hard work he does to make sure his customers are happy.
Buying a car is a tough process, and I spent weeks looking for the used car I wanted online. When I saw one at Capitol Volkswagen, I called in and Juan was very helpful and informative. The price wasn't quite right for me, but after waiting a week it dropped enough that I was ready to bite. Juan and team were flexible and easy to work with when I got there, and the car drove like a dream. They weren't too pushy with the add-ons, and I was in-and-out in under 1.5 hours, including a 20-minute test drive. I ...
Great car buying experience. Most of the negotiation was beforehand via email. Once at the dealership it was fast and everyone was friendly.
We were shopping for a used car and met Samuel Leyva here at Capitol VW. He was very helpful and continued to answer questions I had even after we had left. His help was invaluable. I truly appreciate how patient he was with all my questions. He really helped us to get clearer on all the features available. Thank you again Samuel for all your help.
Fair and direct
The Capitol VW staff are helpful, efficient and have excellent customer service. Especially mentioned Lori Campbell, Byron and Sam. They helped me financed my passat from the lease I had with other VW dealership with no problem. I had a very good deal with my Atlas Cross Sport. Also, helped to coordinate my old nissan to donate it to Kars4Kids. AWESOME Team to work with. Thank YOU Capitol Volkswagen!
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