Very friendly and courteous. Patty is always a pleasure to work with. As are the other service advisors and fleet management staff. Just make sure you spring for that extended warranty though...
My buying experience was pretty ok. I really liked my sales person, Kateri, she was very helpful. I had a positive experience with the finance manager, but it took way longer than it should have due to staffing challenges. I seem to have been skipped in the buying line... I should have been out of there at least an hour earlier. Will definitely consider this dealership if purchasing a VW again in the future.
The team was great to work with. Everyone was very knowledgeable
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Always AWESOME service by the service team ! Micheal Risucci helps me out and get things done for me quick.
We went to Capital Volkswagen after seeing an ad for used 2015 BMW 328i online.We are so glad we went to Capital Volkswagen buy our car. Joe Davis helped us with a great deal on the car and you couldn't deal with a friendlier, more honest guy. He answered all of our questions and was able to get us the car in our budget. If you are looking for a great deal on a good used vehicle this is by far the place to go. I would highly recommend Joe/Capital Volkswagen if you are in the market to buy a used vehicle. We couldn't be more satisfied with our choice.
Chris Carini has provided honest, superior service each time I’ve brought my car for his help. I’ve received courtesy and reminder calls before my appointment and also when the dealership shuttle is about to arrive to pick me up to head back to Capitol Volkswagen. His valuable and professional manner given me most important— “peace of mind”, knowing that he will handle my car with care and with honesty. This is the 2-3rd time I’ve brought in my car to him and I’m assured that I will return to him the next time my car needs service work done. Thank you Chris!
Took my 2012 cc in for service a few days ago. Had great service. They were fast and polite. Thank you!
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