John Flores is phenomenal he's very much in detail when showing you a car very honest and trustworthy. Bought my first car from him as well. He really goes the extra mile to make sure you are taken care of and all your concerns are at ease!!
They are the best of the best in taking care of their clients.
My entire experience at VW Capitol Auto Row was very pleasant. The entire staff was friendly and very attentive. My sales person, Emil Ramada was very knowledgeable about the car I was interested in purchasing and was there every step of the way. Making sure the whole process went as smooth as possible.
Everyone? seems to go out of their way to make sure you are comfortable during the whole process of the selection and purchase. Emil, my salesman was very helpful in explaining the features of the car and was very attentive from the beginning to the end of the whole process.
I believe the best car buying experience is when it's low pressure and the whole experience is TRANSPARENCY. As customers.............we all want to be treated like, well - ''people''. This Dealership treated you like FAMILY 🙂 The minute you walk in, it is such an inviting reception to the fun Hawaiian Décor of the front lobby. HAHAHA. Joe Davis, was my Sales Advisor, and he was awesome to deal with. I guess it was fate that I had him as my Sales Advisor since I live in Davis. LOL. He was low pressure and found exactly what I wanted. The 2015 GOLF SportWagen TDI SE was all washed and ready to go when we arrived. BIG THANKS, JOE. Billy, Sales Manager, was very pleasant to talk to as well. He thanked us for our business and to let friends and family know that they will be taken care of as well. In the Finance Dept., we worked with Amer..................he was a ''riot''. Made the finance part of the purchase comical and enjoyable too. Overall, I would highly recommend Capitol VW to all my friends and family.
I have been wanting a red VW Beetle convertible for a few years. Thanks to Austin Avery I now have that car. Every time they would find one they would be gone before the company could have it shipped. The next option was to order one from the factory which was going to take anywhere from four to five months however, that was the only option. Austin didn't stop looking and found the exact one minus a few options that could be added later however you need to hurry and decide before it's gone. Of course I said yes! One week later she is sitting in my garage and she is as beautiful as I pictured. Thanks to Austin and the others at Capital eurocars for all they did.
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