If you are looking for a car, ask for Matt Silver! He was honest, precise and thorough in his process. Quick story- I came in strictly to sell my VW Golf (as I was moving across the country into very snowy weather...) with no intention to buy/trade in for a new car as I would do this on the East coast at my destination. I told Matt this upfront as I didn't want to waste his time. As my car was being valued, Matt went the extra mile and gave me some information about the Tiguan SE that I was interested in purchasing on the east coast even though he wouldn't personally benefit from it. He offered to let me take it on a test drive and after some discussion- I ended up walking out with an amazing car and great deal! Matt was not pushy, which I appreciated! Anyone looking for a car, ask for him !
Bought my first ever car here. Jairo was extremely knowledgeable, patient, and friendly...couldn't have asked for a better experience. Still glad I got my 35th GLI over a Civic!
Having been to two other dealers, the third time is the charm. Should have came here first. But it's ok. Everything happens for a reason. I'd drive far or near to Capitol VW any day. Super and outstanding professionalism in all departments. My family, my kids were all treated with superb service. Thank you to Lori and everyone at Capitol for everything.
On Monday my wife and I purchased our first Volkswagen and we couldn't be any happier with the entire process and our new Atlas. Thank you to Juan Velazquez who assisted us in negotiating the price we wanted and handling/organizing the paper work very quickly. Juan has A+++ customer service and was extremely accommodating. I would not hesitate to do business again with Juan. Thank you! -Nevarez Family
Alex Pryadko was our salesman. We were routed to Capitol via the Costco Car program. Alex was very fast, honest, and understanding. Cheers
Solid Dub dealership. Good addition to the community. Like them.
Shout out to Arthur who was upfront, honest, and transparent right from the initial discussion over the phone. I called capitol VW and 5pm on a weekday and spoke to Arthur. After telling him my interest in getting pricing on a e-Golf lease, Arthur immediately gave me pricing over the phone, which many other dealerships wont do unless you come in. We discussed pricing over the phone for a few minutes and came to an agreement very quickly. By 8pm that same evening (3 hours after my first call), I was pulling out of Capitol VW with my new eGolf! Thanks for making it one of the easiest and efficient vehicle purchases ever for me!! Annette in Finance was also great to deal with, friendly, personable, and most importantly, not pushy on warranties and extras. I've purchased/leased many cars from dealerships over the years, and it was refreshing to see Capitol VW NOT pull the usual tactics ("let me check with my manager", the waiting game, the obnoxious and pushy Finance guy)
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